Where possible, post boxes should be integrated into walls. Delivery holding boxes should be integral with postal collection boxes, not strapped to the side. It should be noted that the existing format of provision is a longstanding traditional appearance which is readily recognisable by all. While integration is considered appropriate in the future, these features should still be easily recognisable and/or located – such visual prompts are particularly important for people with dementia, who require recognisable waymarkers to help them navigate the local environment.
Page updated: 29/01/2018